Why we give more time and you get less stress

From the moment we start working with someone new on our service, we go the extra mile in how we invest our time. Like detectives, we begin an extensive process of discovery to learn everything we can about the participant’s disability, how it impacts their daily life, and where their goals sit in the context of their daily living. We also connect with their closest family members to get a better understanding of the medical history and to hear different viewpoints for a well-rounded picture. In addition, we reach out to their GP to compile a list of the participant’s medications and check them against their illnesses and symptoms.